Panchalganga Harihar Seva Bharati Foundation

1. Refund Eligibility

Panchalganga Harihar Seva Bharati Foundation understands that circumstances may change. We offer refunds under specific conditions as outlined below:

Duplicate Transactions: If you accidentally make multiple donations for the same amount
Technical Errors: If a system error resulted in an incorrect amount being charged
Unauthorized Transactions: If you believe a transaction was made without your consent
Event Cancellation: If we cancel an event you registered for

Note: Refund requests are reviewed on a case-by-case basis. Approval is not guaranteed and depends on the specific circumstances.

2. Refund Timeframe

To be eligible for a refund, your request must be submitted within the following timeframes:

Within 7 Days

Full refund for donation errors or duplicate transactions

Within 14 Days

Partial refund (80%) for event registration cancellations

Within 30 Days

Refund for merchandise returns (unused condition)

After 30 Days

Generally not eligible for refund (case-by-case review)

3. Donation Refunds

Donations to Panchalganga Harihar Seva Bharati Foundation are generally non-refundable as they support our charitable programs and initiatives. However, we understand that mistakes happen.

Accidental Donations: Refunds may be issued within 7 days of the transaction
Incorrect Amount: We will correct any billing errors promptly
Fraudulent Transactions: Full refund after verification

Tax Benefits: Donations to Panchalganga Harihar Seva Bharati Foundation are eligible for tax exemptions under Section 80G. Refunded donations will not qualify for tax benefits.

4. Event Registration Refunds

For events organized by Panchalganga Harihar Seva Bharati Foundation, our refund policy is as follows:

Event Cancelled by Us: 100% full refund including registration fees
Cancellation by Participant (7+ days before event): 80% refund
Cancellation by Participant (less than 7 days): No refund
Event Rescheduling: Option to transfer registration or request refund

5. Merchandise Returns

If you purchase merchandise from Panchalganga Harihar Seva Bharati Foundation:

Defective Products: Full refund or replacement within 30 days
Wrong Item Received: Full refund including return shipping
Change of Mind: Refund within 14 days (unused, original packaging). Return shipping at customer's expense

Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Membership Fees

Membership fees paid to Panchalganga Harihar Seva Bharati Foundation are generally non-refundable as they provide access to benefits and resources.

Annual Membership: No refunds after 30 days of activation
Lifetime Membership: Non-refundable (except under extraordinary circumstances)
Auto-Renewal: Refund available within 7 days of renewal charge

7. Refund Process

To request a refund, please follow these steps:

Step 1

Contact us via email or phone with your transaction details

Step 2

Provide proof of payment (screenshot or receipt)

Step 3

Our team will review your request within 5-7 business days

Step 4

If approved, refund will be processed to original payment method

Processing Time: Approved refunds typically take 7-10 business days to reflect in your account, depending on your bank or payment provider.

8. Contact Us

For any refund-related inquiries or to submit a refund request, please contact us:

Panchalganga Harihar Seva Bharati Foundation Support Team

We're here to help and typically respond within 2-3 business days.

Contact Form

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Refund and Return Policy