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Panchalganga Harihar Seva Bharati Foundation - Empowering Communities
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Refund and Return Policy

Panchalganga Harihar Seva Bharati Foundation is committed to transparency and fairness. This policy outlines our guidelines for refunds, returns, and cancellations.

Last Updated: June 29, 2026

1. Refund Eligibility

Panchalganga Harihar Seva Bharati Foundation understands that circumstances may change. We offer refunds under specific conditions as outlined below:

  • Duplicate Transactions: If you accidentally make multiple donations for the same amount
  • Technical Errors: If a system error resulted in an incorrect amount being charged
  • Unauthorized Transactions: If you believe a transaction was made without your consent
  • Event Cancellation: If we cancel an event you registered for
Note: Refund requests are reviewed on a case-by-case basis. Approval is not guaranteed and depends on the specific circumstances.

2. Refund Timeframe

To be eligible for a refund, your request must be submitted within the following timeframes:

Within 7 Days
Full refund for donation errors or duplicate transactions
Within 14 Days
Partial refund (80%) for event registration cancellations
Within 30 Days
Refund for merchandise returns (unused condition)
After 30 Days
Generally not eligible for refund (case-by-case review)

3. Donation Refunds

Donations to Panchalganga Harihar Seva Bharati Foundation are generally non-refundable as they support our charitable programs and initiatives. However, we understand that mistakes happen.

  • Accidental Donations: Refunds may be issued within 7 days of the transaction
  • Incorrect Amount: We will correct any billing errors promptly
  • Fraudulent Transactions: Full refund after verification
Tax Benefits: Donations to Panchalganga Harihar Seva Bharati Foundation are eligible for tax exemptions under Section 80G. Refunded donations will not qualify for tax benefits.

4. Event Registration Refunds

For events organized by Panchalganga Harihar Seva Bharati Foundation, our refund policy is as follows:

  • Event Cancelled by Us: 100% full refund including registration fees
  • Cancellation by Participant (7+ days before event): 80% refund
  • Cancellation by Participant (less than 7 days): No refund
  • Event Rescheduling: Option to transfer registration or request refund

5. Merchandise Returns

If you purchase merchandise from Panchalganga Harihar Seva Bharati Foundation:

  • Defective Products: Full refund or replacement within 30 days
  • Wrong Item Received: Full refund including return shipping
  • Change of Mind: Refund within 14 days (unused, original packaging). Return shipping at customer's expense
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Membership Fees

Membership fees paid to Panchalganga Harihar Seva Bharati Foundation are generally non-refundable as they provide access to benefits and resources.

  • Annual Membership: No refunds after 30 days of activation
  • Lifetime Membership: Non-refundable (except under extraordinary circumstances)
  • Auto-Renewal: Refund available within 7 days of renewal charge

7. Refund Process

To request a refund, please follow these steps:

Step 1
Contact us via email or phone with your transaction details
Step 2
Provide proof of payment (screenshot or receipt)
Step 3
Our team will review your request within 5-7 business days
Step 4
If approved, refund will be processed to original payment method
Processing Time: Approved refunds typically take 7-10 business days to reflect in your account, depending on your bank or payment provider.

8. Contact Us

For any refund-related inquiries or to submit a refund request, please contact us:

Panchalganga Harihar Seva Bharati Foundation Support Team

We're here to help and typically respond within 2-3 business days.

Panchalganga Harihar Seva Bharati Foundation
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